What We Do: Community Mediation

MCRC offers community mediation services to those who live and/or work in the community of Howard County. We have a volunteer based co-mediation model to offer the highest quality of mediation. Every volunteer mediator is trained in a 40-hour mediation class before being able to mediate. All mediators with MCRC are expected to maintain membership with Maryland Program for Mediator Excellence (MPME) through The Maryland Judiciary Mediation and Conflict Resolution Office (MACRO) and attend continuing education throughout the year. Community mediation is a neutral, voluntary, and confidential process. The process offers participants the unique opportunity to discuss topics important to them, to make their own decisions and reach their own agreements through a greater understanding of each other and the conflict as a whole. These services are offered to assist with disputes, such as neighborhood, family, landlord/tenant, workplace, parent-teen, and other interpersonal conflicts.

Mediation has numerous benefits, including:

  • Timely scheduling
  • Low or no cost
  • Flexible scheduling
  • Self-determined solutions
  • Confidentiality

10 Points of Community Mediation

Mediation helps people reach agreements, rebuild relationships, and find permanent solutions to their disputes. Mediation is a process that lets people speak for themselves and make their own decisions. Community mediation provides a non-profit framework for assuring access to mediation services at the community level with control and responsibility for dispute resolution maintained in the community. Community mediation strives to:

  1. Train community members who reflect the community’s diversity with regard to age, race, gender, ethnicity, income, and education to serve as volunteer mediators.
  2. Provide mediation services at no cost or on a sliding scale.
  3. Hold mediations in neighborhoods where disputes occur.
  4. Schedule mediations at a time and place convenient o the participants.
  5. Encourage early use of mediation to prevent violence or to reduce the need for court intervention, as well as provide mediation at any stage in a dispute.
  6. Mediate community-based disputes that come from referral sources including self-referrals, police, courts, community organizations, civic groups, religious institutions, government agencies, and others.
  7. Educate community members about conflict resolution and mediation.
  8. Maintain high-quality mediators by providing intensive, skills-based training, apprenticeships, continuing education, and ongoing evaluation of volunteer mediators.
  9. Work with the community in governing community mediation programs in a manner that is based on collaborative community mediation programs in a manner that is based on collaborative problem solving among staff, volunteers, and community members.
  10. Provide mediation, education, and potentially other conflict resolution processes to community members who reflect the community’s diversity with regard to age, race, gender, ethnicity, income, education, and geographical location.

We HEAR…To HELP!

Weekdays

8:30 AM – 4:30 PM or by appointment

Weekends

By appointment

Contact

Phone

(443) 518-7693

E-Mail

info@mcrchoward.org

Address

9770 Patuxent Woods Drive Suite 306
Columbia, MD 21046